Incidents | Rabbit Incidents reported on status page for Rabbit https://status.rabbit.nl/ https://d1lppblt9t2x15.cloudfront.net/logos/9e36f0c8d0ee27624a24dc43ecebc5e6.png Incidents | Rabbit https://status.rabbit.nl/ en WhatsApp emoji reactions not showing in Rabbit Messenger https://status.rabbit.nl/incident/784530 Fri, 12 Dec 2025 14:48:00 -0000 https://status.rabbit.nl/incident/784530#d9a6c63813328989a4c9bb4dd55f96d6edd50116e2149778cf464dd512d52529 Meta is aware of the problem and is actively working to resolve it. WhatsApp emoji reactions not showing in Rabbit Messenger https://status.rabbit.nl/incident/784530 Thu, 11 Dec 2025 14:32:00 -0000 https://status.rabbit.nl/incident/784530#4c2882f13019f1d222a63bbbf61c708b8bd32fa249aa8cffedd7e5c836147a25 Earlier today we became aware of an issue where in some cases, emoji reactions to sent messages will not show in Rabbit Messenger. We are currently investigating and are in contact with Meta regarding this issue. We will update once we have more information. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 10:39:00 -0000 https://status.rabbit.nl/incident/729776#90a5a72a7db6189e648668fc7a135f144d43ffd0ddbb7b4f1ff8ad0018fcc31c KPN has resolved the issue. All services should be available again. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 10:39:00 -0000 https://status.rabbit.nl/incident/729776#90a5a72a7db6189e648668fc7a135f144d43ffd0ddbb7b4f1ff8ad0018fcc31c KPN has resolved the issue. All services should be available again. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 10:39:00 -0000 https://status.rabbit.nl/incident/729776#90a5a72a7db6189e648668fc7a135f144d43ffd0ddbb7b4f1ff8ad0018fcc31c KPN has resolved the issue. All services should be available again. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 09:27:00 -0000 https://status.rabbit.nl/incident/729776#caaa04bc2ac0a204497c93e9bf77401645992d3f7595d91228d12a480f251538 Summary We are currently investigating an issue causing degraded service performance for customers connecting through the KPN network in the Netherlands. Impact Users on the KPN network may be experiencing slow response times, intermittent connection errors, and timeouts when accessing our services. The issue appears to be specific to users on this network provider. Core services remain operational, but performance is significantly impacted for those affected. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 09:27:00 -0000 https://status.rabbit.nl/incident/729776#caaa04bc2ac0a204497c93e9bf77401645992d3f7595d91228d12a480f251538 Summary We are currently investigating an issue causing degraded service performance for customers connecting through the KPN network in the Netherlands. Impact Users on the KPN network may be experiencing slow response times, intermittent connection errors, and timeouts when accessing our services. The issue appears to be specific to users on this network provider. Core services remain operational, but performance is significantly impacted for those affected. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 09:27:00 -0000 https://status.rabbit.nl/incident/729776#caaa04bc2ac0a204497c93e9bf77401645992d3f7595d91228d12a480f251538 Summary We are currently investigating an issue causing degraded service performance for customers connecting through the KPN network in the Netherlands. Impact Users on the KPN network may be experiencing slow response times, intermittent connection errors, and timeouts when accessing our services. The issue appears to be specific to users on this network provider. Core services remain operational, but performance is significantly impacted for those affected. Messenger - Issue receiving messages https://status.rabbit.nl/incident/439172 Sat, 05 Oct 2024 09:18:00 -0000 https://status.rabbit.nl/incident/439172#4828fc71cdb1729247559395a093e9d104a080d5188066a9f9b18c5b5768bc28 No further issues have been identified. All systems are operational again. Messenger - Issue receiving messages https://status.rabbit.nl/incident/439172 Fri, 04 Oct 2024 08:12:00 -0000 https://status.rabbit.nl/incident/439172#b832352efcab02aa7c8131eb1161ee1534acf3b059fa95e676bcb3639735bbbb The root cause has been identified and a workaround has been implemented for now. We're monitoring the issue, and we're discussing a permanent solution later. Messenger - Issue receiving messages https://status.rabbit.nl/incident/439172 Fri, 04 Oct 2024 07:53:00 -0000 https://status.rabbit.nl/incident/439172#926af330316af7a019478a21326b647914d1d0aa5b19e1c8e215fa132f6e2325 We're currently receiving reports about messages not being received. We're investigating the issue and will update as soon as possible.