Incidents | Rabbit Incidents reported on status page for Rabbit https://status.rabbit.nl/ https://d1lppblt9t2x15.cloudfront.net/logos/9e36f0c8d0ee27624a24dc43ecebc5e6.png Incidents | Rabbit https://status.rabbit.nl/ en Degraded Performance: Outbound WhatsApp Messaging Failures https://status.rabbit.nl/incident/922033 Fri, 12 Jun 2026 17:39:00 -0000 https://status.rabbit.nl/incident/922033#7a2b43128411c0fecdca79439a83333bb76fb9273de89c3c2f130476f3904a6c Meta has officially confirmed that the upstream issues impacting the WhatsApp Cloud API have been fully resolved and services are restored. Our system metrics have completely returned to normal, and all outbound WhatsApp messaging is functioning as expected. Any message backlogs that built up during the peak of the outage have now fully cleared. Current State: 100% Operational. Action Required: None. All messaging services are running normally. Thank you so much for your patience and understanding while we monitored this disruption! Degraded Performance: Outbound WhatsApp Messaging Failures https://status.rabbit.nl/incident/922033 Fri, 12 Jun 2026 16:10:00 -0000 https://status.rabbit.nl/incident/922033#ed07908c93e85d881eb3ac42ec63846dc7f3cb0e8880edb46a2eaba498248baf Update: We are seeing a significant recovery in our outbound WhatsApp messaging traffic, and messages are currently processing and sending normally on our platform. Please note that while our internal metrics show that service has stabilized, Meta has not yet officially updated their status page to "Resolved." Because of this, we are keeping our status at Degraded to ensure traffic remains stable and no residual errors occur. Current Status: Outgoing messages are flowing normally. Our engineering team is staying on high alert. We will change this status to "Resolved" the moment Meta officially closes out the incident on their end. Degraded Performance: Outbound WhatsApp Messaging Failures https://status.rabbit.nl/incident/922033 Fri, 12 Jun 2026 15:01:00 -0000 https://status.rabbit.nl/incident/922033#2681572409350e01e1a272a52c83efe6c3e07af945cb313b74edfa4cd31e36fd Meta has officially confirmed a widespread disruption impacting the WhatsApp Cloud API. Because our platform relies on this global infrastructure to route your communications, this upstream issue is directly causing the failures and severe delays you are currently experiencing with outgoing WhatsApp messages. Current Impact: Outgoing WhatsApp messages are failing to send or stuck in transit. Our Action: We are closely monitoring Meta’s engineering teams as they work on a fix. Meta scheduled their next internal update for roughly 30 minutes from now. We will update this status page the second we receive new information or see signs of recovery. Degraded Performance: Outbound WhatsApp Messaging Failures https://status.rabbit.nl/incident/922033 Fri, 12 Jun 2026 13:54:00 -0000 https://status.rabbit.nl/incident/922033#a88db69edc9efce097da1540769ed2eb461ad04f7adb3ea9ecc2beef46351b6a We have identified an issue impacting our WhatsApp outbound messaging service. This appears to be related to an upstream issue with the WhatsApp/Meta API, causing message delivery failures and high latency. Impact: Delayed or failed delivery for outgoing WhatsApp messages. Current Action: We are monitoring Meta's status updates closely and working to mitigate the impact on our routing layer where possible. We appreciate your patience and will keep this page updated with real-time progress as Meta resolves the underlying issue. whatsrabbit.com recovered https://status.rabbit.nl/ Mon, 30 Mar 2026 09:32:05 +0000 https://status.rabbit.nl/#eeb97514231b4d812b005d35c9e6b6de69d395e462aa824dc73e1589be6f1050 whatsrabbit.com recovered Rabbit website recovered https://status.rabbit.nl/ Mon, 30 Mar 2026 09:32:02 +0000 https://status.rabbit.nl/#4f7914dc67fa0230c869b2b17c9b9066cc002ab08964516a90ee5a9b6d3fa5a3 Rabbit website recovered Rabbit website went down https://status.rabbit.nl/ Mon, 30 Mar 2026 09:24:26 +0000 https://status.rabbit.nl/#4f7914dc67fa0230c869b2b17c9b9066cc002ab08964516a90ee5a9b6d3fa5a3 Rabbit website went down whatsrabbit.com went down https://status.rabbit.nl/ Mon, 30 Mar 2026 09:23:26 +0000 https://status.rabbit.nl/#eeb97514231b4d812b005d35c9e6b6de69d395e462aa824dc73e1589be6f1050 whatsrabbit.com went down Messenger environments experiencing issues https://status.rabbit.nl/incident/831924 Tue, 24 Feb 2026 08:46:00 -0000 https://status.rabbit.nl/incident/831924#168227450e44752b69eed8b40296a2843aeb2b1bad998e85da16e9b74b396ef3 All systems are back operational. Messenger environments experiencing issues https://status.rabbit.nl/incident/831924 Tue, 24 Feb 2026 08:05:00 -0000 https://status.rabbit.nl/incident/831924#b1109402f90c6b7193a78add05ce7210b72b8a9af5909b104635c4e12f4e1b6f Some Messenger environments are currently experiencing issues in using the environments, sending and receiving messages. We're aware of the issues and are working on a resolution. WhatsApp emoji reactions not showing in Rabbit Messenger https://status.rabbit.nl/incident/784530 Thu, 01 Jan 2026 14:48:00 -0000 https://status.rabbit.nl/incident/784530#13181e400a4bb914adf41206c753256b0dd5d8c14aacc2e9be5713174bbcaab1 Meta has marked this issue as solved. WhatsApp emoji reactions not showing in Rabbit Messenger https://status.rabbit.nl/incident/784530 Fri, 12 Dec 2025 14:48:00 -0000 https://status.rabbit.nl/incident/784530#d9a6c63813328989a4c9bb4dd55f96d6edd50116e2149778cf464dd512d52529 Meta is aware of the problem and is actively working to resolve it. WhatsApp emoji reactions not showing in Rabbit Messenger https://status.rabbit.nl/incident/784530 Thu, 11 Dec 2025 14:32:00 -0000 https://status.rabbit.nl/incident/784530#4c2882f13019f1d222a63bbbf61c708b8bd32fa249aa8cffedd7e5c836147a25 Earlier today we became aware of an issue where in some cases, emoji reactions to sent messages will not show in Rabbit Messenger. We are currently investigating and are in contact with Meta regarding this issue. We will update once we have more information. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 10:39:00 -0000 https://status.rabbit.nl/incident/729776#90a5a72a7db6189e648668fc7a135f144d43ffd0ddbb7b4f1ff8ad0018fcc31c KPN has resolved the issue. All services should be available again. KPN Network Performance Degradation https://status.rabbit.nl/incident/729776 Tue, 23 Sep 2025 09:27:00 -0000 https://status.rabbit.nl/incident/729776#caaa04bc2ac0a204497c93e9bf77401645992d3f7595d91228d12a480f251538 Summary We are currently investigating an issue causing degraded service performance for customers connecting through the KPN network in the Netherlands. Impact Users on the KPN network may be experiencing slow response times, intermittent connection errors, and timeouts when accessing our services. The issue appears to be specific to users on this network provider. Core services remain operational, but performance is significantly impacted for those affected. Messenger - Issue receiving messages https://status.rabbit.nl/incident/439172 Sat, 05 Oct 2024 09:18:00 -0000 https://status.rabbit.nl/incident/439172#4828fc71cdb1729247559395a093e9d104a080d5188066a9f9b18c5b5768bc28 No further issues have been identified. All systems are operational again. Messenger - Issue receiving messages https://status.rabbit.nl/incident/439172 Fri, 04 Oct 2024 08:12:00 -0000 https://status.rabbit.nl/incident/439172#b832352efcab02aa7c8131eb1161ee1534acf3b059fa95e676bcb3639735bbbb The root cause has been identified and a workaround has been implemented for now. We're monitoring the issue, and we're discussing a permanent solution later. Messenger - Issue receiving messages https://status.rabbit.nl/incident/439172 Fri, 04 Oct 2024 07:53:00 -0000 https://status.rabbit.nl/incident/439172#926af330316af7a019478a21326b647914d1d0aa5b19e1c8e215fa132f6e2325 We're currently receiving reports about messages not being received. We're investigating the issue and will update as soon as possible.